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Privacy Policy

1. Who we are
This website is run by Great Yarmouth Aggregates (“we”, “us”, “our”).
Email: gyaggregatesltd@gmail.com
Phone: 01493694922
We are responsible for looking after any personal information you give us when you use this website.
2. What information we collect
We may collect:

  • Your name

  • Your email address

  • Your phone number

  • Your address (for quotes or deliveries)

  • What you ask us about (your messages, quote requests, etc.)

  • Basic technical info when you use the site (IP address, pages visited, device/browser type)

You choose whether to give us your details. If you don’t, we may not be able to respond properly to your enquiry.
3. How we use your information
We use your information to:

  • Reply to your messages and quote requests

  • Provide our products/services to you

  • Arrange deliveries or collections

  • Keep basic records for our business and tax purposes

  • Improve our website (for example, seeing which pages people use most)

We do not sell your data to anyone.
4. Who we share it with
We may share your information with:

  • Website and IT providers who help us run this site (for example Wix and similar services)

  • Delivery companies or drivers so they know where to deliver

  • Professional advisers (e.g. accountants) where needed

  • Authorities if we are legally required to (for example, for tax or law enforcement)

They are only allowed to use your information to provide their services to us.
5. Cookies
This website may use cookies (small files stored on your device) to:

  • Make the site work properly

  • Remember basic settings

  • Help us see how the site is used

You can usually turn cookies off or change settings in your browser. If you block some cookies, parts of the site may not work properly.
6. How long we keep your information
We keep your information only for as long as we need it, for example:

  • Enquiries and quotes: usually up to [X years, e.g. 2 years]

  • Order and invoice records: usually up to [X years, e.g. 6 years] for tax and accounting

After that, we delete it or anonymise it.
7. Your rights
You have rights over your personal information, including to:

  • Ask for a copy of the information we hold about you

  • Ask us to correct any information that is wrong or incomplete

  • Ask us to delete your information where we no longer need it

  • Object to certain types of use (for example, direct marketing)

To use these rights, contact us at [your contact email].
If you’re not happy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO) in the UK.
8. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a new “last updated” date.

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