Last updated: 11 November 2026

 

1. Who we are

Great Yarmouth Aggregates Ltd ("we", "us") supplies aggregates and building products for collection and delivery across Norfolk and North Suffolk. We are responsible for the personal information we collect through this website.

Registered in England and Wales, company number 13145909. Registered office: 101 Bridge Road, Lowestoft, NR32 3LN. Our yard is on Harfreys Industrial Estate, Great Yarmouth, Norfolk.

Contact: enquiries@gyaggregates.co.uk or 01493 604922.

 

2. What we collect and why

When you ask for a quote or contact us, we collect the details you give us: your name, phone number, email address, delivery address and postcode, the products and quantities you need, whether you want collection or delivery, your preferred date and any notes.

We use this to:

• reply to you and give you a quote (taking steps at your request before a contract)

• arrange and deliver your order, invoice you and keep records (to perform our contract with you and meet our legal obligations)

• run and improve our business and keep our website secure (our legitimate interests)

We don't use your details for marketing unless you ask us to, and we never sell them.

 

3. Who we share it with

We only share your information where we need to:

• Wix.com, which hosts our website and stores form submissions

• our email and phone providers

• drivers and haulage partners, only the details needed to deliver your order

• our accountants and professional advisers

• authorities, where the law requires it

Some of these providers (such as Wix) may store data outside the UK. Where they do, they use legal safeguards approved for UK data, such as the UK International Data Transfer Addendum.

 

4. How long we keep it

• Enquiries and quotes that don't lead to an order: up to 12 months.

• Customer, order and invoice records: 6 years, as required for tax and accounting.

After that we delete it securely.

 

5. Keeping it safe

We use trusted providers with appropriate security, and only people who need your information can see it.

 

6. Your rights

You can ask us to:

• give you a copy of your information

• correct it

• delete it

• restrict or object to how we use it

• send it to another organisation

Where we rely on your consent (for example, analytics cookies), you can withdraw it at any time. Email enquiries@gyaggregates.co.uk and we'll reply within one month.

 

7. Cookies

Cookies are small files stored on your device when you visit a website.

• Essential cookies keep our website secure and working properly. These are always on.

• Analytics cookies (Wix Analytics) show us how visitors use our website so we can improve it. We only use these if you accept them in our cookie banner.

• Some parts of our website load fonts from Google Fonts, so your browser connects to Google and shares your IP address. Google Fonts does not set cookies.

You can change your choice at any time using the "Cookie settings" button at the bottom of the page.

 

8. Complaints

If you're unhappy with how we've handled your information, please contact us first at enquiries@gyaggregates.co.uk. We'll acknowledge your complaint within 30 days.

You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

 

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.